Ticketing Policy

PRIVACY POLICY

Omega Events respects and is committed to protecting your privacy. Although we collect personally identifiable information when you visit our site, we use this information solely for the purpose of being able to bill and process ticket orders. Your information will never be SOLD or used for additional purposes.

SECURITY POLICY

Please note that our shopping cart is 100% secure. Your payment and personal information is protected and all personal, credit card, name, and address information is encrypted to ensure safety.

PHOTO POLICY

By entering the Bank of the West Summer Concert Series, you understand that you may be photographed, filmed or videotaped, and you authorize the promoter the unqualified right to take pictures and/or recordings of you and grant the perpetual right to take use your likeness, image, photo without compensation, for broadcast or exhibition in any medium.

OFFICIAL REFUND POLICY

Hyatt Regency Newport Beach Summer Concert Series is not responsible for LOST or STOLEN tickets. Our official policy states that there are NO REFUNDS for tickets.

All sales are final.  There will be no reissues for lost of stolen tickets.  The 2021 Summer Concert Series at the Hyatt Regency Newport Beach will take place RAIN OR SHINE.  All acts advertised have confirmed their appearance, however acts are subject to change without notice.

COVID POLICY

By purchasing a ticket, you agree to assume all risks associated with Covid-19 and other infectious and/or communicable diseases, viruses, bacteria, or illnesses.  Holder assumes all risk and danger including, without limitation, injury, death, personal loss, property damage, or other related harm. Management reserves the right to refuse admission or eject any person who fails to comply with the terms and conditions and/or rules for the event in which this ticket is issued.

As the 2021 Summer Concert Series approaches, we will update ticketholders with any protocols that may be imposed on attendees. By purchasing a ticket, all attendees agree to comply with rules that may be imposed by Federal, State or local agencies, as well as any requirements that festival organizers deem necessary to produce a safe and compliant event.

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